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Water Quality: Know What’s in Your Tap

How to test your water, read your water report, and understand the most common problems in US homes, from hard water to chlorine, iron and well water.

Person filling a glass of tap water at a kitchen sink
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Essential Water Quality Guides

New to water treatment? Read these first.

Symptoms & causes

Common Water Problems in US Homes

Match what you see at home to the likely cause and the usual fix.

Cleaning white hard water scale from a shower head

Hard Water

White scale, spotty dishes, poor lather, dry skin. Caused by calcium and magnesium.

Fix: water softener →
Kitchen faucet with drinking glasses

Chlorine Taste & Smell

Pool-like smell in city water. Utilities add chlorine to keep water safe from germs.

Fix: carbon filter →
Water running from a faucet

Iron & Rust Stains

Orange or brown stains in sinks, toilets and laundry. Common in well water.

Fix: iron filter or softener
A water sample in a flask for lab testing

Unknown Contaminants

Worried about lead, nitrate or PFAS? You can’t see, taste or smell most of them.

Fix: certified lab test first
What you noticeLikely causeUsual fix
White crust on faucets, spots on glassHardness (calcium, magnesium)Water softener
Swimming-pool smell or tasteChlorine or chloramineCarbon filter
Orange or brown stainsIronIron filter or softener
Black stains or specksManganeseManganese or oxidizing filter
Rotten-egg smellHydrogen sulfideOxidizing or carbon filter
Cloudy water that clears from the bottom upTiny air bubbles (usually harmless)None needed
Blue-green stainsCorrosive water reacting with copper pipesTest pH; neutralizer

Iron starts to stain at about 0.3 mg/L and manganese at about 0.05 mg/L, the EPA’s secondary (non-health) guidelines.

Know your source

City Water vs Well Water

Where your water comes from changes who tests it and what to watch for.

Tap water running from a faucet in a city homeCity water

Tested by your utility

  • Treated and tested to meet EPA drinking water standards
  • Results published every year in a Consumer Confidence Report
  • Common issues: chlorine taste, hardness, old lead service lines
A water well on a rural propertyPrivate well

Tested by you

  • Not covered by federal drinking water rules; the owner is responsible
  • Health agencies advise testing at least once a year
  • Common issues: hardness, iron, bacteria, nitrate
Free and easy

Check Your Water Quality Report

Most US community water systems must send customers an annual Consumer Confidence Report (CCR). It lists what was found in your water and how it compares with EPA limits.

Where to find itSearch your water utility’s name + “water quality report”, look at your water bill, or use the EPA’s CCR search tool. Hardness is often listed in mg/L or grains per gallon.

Want an exact number for your own tap? Use a home hardness test.

Illustration of a water hardness test strip and color chart
Questions

Water Quality FAQ

How do I know if my tap water is safe?

If you are on city water, read your utility’s annual Consumer Confidence Report, which shows test results against EPA limits. If you have a private well, the only way to know is to test it, ideally once a year with a certified lab.

Is hard water a water quality problem?

Hard water is not a health risk, so it is treated as an aesthetic issue. It causes scale, spots and dry skin, but the EPA sets no health limit for hardness.

Can I see or taste contaminants in my water?

Some problems, like iron, chlorine and sulfur, are easy to notice. Others, such as lead, nitrate and PFAS, have no color, taste or smell, so only a test can find them.

Does boiling water make it safe?

Boiling kills germs, which is why it is used during boil-water notices. It does not remove lead, nitrate or other chemicals, and it can concentrate them as water evaporates.

Have a question about your water?

Tell us what you are seeing at home and we may cover it in an upcoming guide.

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